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Reviews
Jessica Mizia
18 hours ago
Ryan with Blue Lagoon Pool Management was great. He came early and worked diligently on the problem to fix our heater. Great customer service!
Brenda Tucker
2 days ago
Blue Lagoon has been dependable and easy to work with. They monitor the equipment and warn of any upcoming issues. The man who services my pool is very pleasant and friendly. I'm beyond happy with this company.
Art Kasa
2 days ago
Brigid O'Connor
2 days ago
I am so happy with blue lagoon pool management. They are consistently on time and do an excellent job. I try to always keep my nosy dogs in the house, but I can always count on them to secure the gate while working on the pool. Great service and peace of mind. Thank you!
Response from the owner:Thank you, Brigid, for your wonderful review! We're so glad our team's consistency gives you peace of mind - securing the gate and keeping the pups safe is all part of the job. We're here for all your pool needs!
Janelle Hughes
2 weeks ago
Ryan figured out all the issues that he was dealing with today with my pool and it all works now so beautifully. Perfectly professional and polite service. Thank you.
Response from the owner:Thank you, Janelle, for your wonderful review! We're thrilled Ryan got everything figured out and working beautifully. Professional and polite service is what we strive for on every visit. We're here for all your pool needs!
Maureen Roen
2 weeks ago
Blue Lagoon has provided the ABSOLUTELY BEST pool service we have received in 25 years. It has made an incredible difference to be working with a pool service company that has the expertise to go beyond adding chlorine tablets and brushing the pool surface, especially for a 30-year old system. We called Blue Lagoon 3 months ago, after it became clear our prior service did not have the capability to provide needed repairs. We were paying for weekly service, leaving phone messages and emails with photos about what was going wrong, and no repairs were being scheduled: valves were leaking, pool cleaner wasn't moving, water-leveler wasn't working, pool was turning green, and the motor on the filter finally blew out!! Within 15 minutes of evaluating our situation on-site, Nick, the Blue Lagoon project manager, had already done more for the health of our pool than two pool service teams had done in decades. Within a week the leaky valves were replaced, the pool water was sparkling, and the water-leveler working. It has been fabulous to have the pool back in swimmable shape.
Response from the owner:Thank you, Maureen, for your fantastic review! We're delighted that Nick and the team got your 30-year-old system back in shape so quickly and your pool sparkling and swimmable again. Going beyond the basics is exactly what we aim for. We look forward to caring for your pool for years to come!
Kelly McDonald
2 weeks ago
Ryan was very patient and helpful in the set-up. Spent a lot of time with us. He is awesome!
Response from the owner:Thank you, Kelly, for your great review! We're glad Ryan took the time to walk you through the set-up - we agree, he's awesome! We're here whenever you need us!
Dan Garner
3 weeks ago
Destiny does a great job handling the customer isssues ! Very professional and on top of it… I want to hire her ! 👍 Ryan was the service tech, he explained everything to me in a way I could understand…. Good work and follow through… thanks ! ! 👍
Response from the owner:Thank you, Dan, for your fantastic review and kind words! We'll be sure to share them with Destiny and Ryan - they'll both be thrilled. Clear explanations and good follow-through are what we're all about. We're here for all your pool needs!
Our pool renovation is off to a great start! Ryan updated some of our equipment and repaired some lingering issues today . Ryan is very kind, patient, professional, knowledgeable, and really good at explaining everything he is doing. He answered all of my questions without hesitation. Keep up the great work! I would also like to acknowledge Destiny and Nick. Destiny is excellent with customer service and scheduling. She is extremely efficient and very kind. Nick has been working hard to make everything run as smoothly as possible. He is prompt, professional, knowledgeable, and easy to talk to. Thanks for everything! We can’t wait to see the final results.
Response from the owner:Thank you, Stephanie, for your wonderful review! We're thrilled your pool renovation is off to a great start, and we'll pass your kind words along to Ryan, Destiny, and Nick. We can't wait for you to see the final results!
Robert Gersten
4 weeks ago
Pool technician, Ryan, was excellent. He provided a clear explanation of the status of the pool and suggestions for improving the overall performance of the pool. Also providing maintenance suggestions that may help to save money.
Response from the owner:Thank you, Robert, for your fantastic review! We're glad Ryan's explanations and maintenance suggestions were helpful - keeping your pool performing its best and saving you money is always the goal. We're here for all your pool needs!