Blue Lagoon has provided the ABSOLUTELY BEST pool service we have received in 25 years. It has made an incredible difference to be working with a pool service company that has the expertise to go beyond adding chlorine tablets and brushing the pool surface, especially for a 30-year old system.
We called Blue Lagoon 3 months ago, after it became clear our prior service did not have the capability to provide needed repairs. We were paying for weekly service, leaving phone messages and emails with photos about what was going wrong, and no repairs were being scheduled: valves were leaking, pool cleaner wasn't moving, water-leveler wasn't working, pool was turning green, and the motor on the filter finally blew out!!
Within 15 minutes of evaluating our situation on-site, Nick, the Blue Lagoon project manager, had already done more for the health of our pool than two pool service teams had done in decades. Within a week the leaky valves were replaced, the pool water was sparkling, and the water-leveler working.
It has been fabulous to have the pool back in swimmable shape.
Response from the owner:Thank you, Maureen, for your fantastic review! We're delighted that Nick and the team got your 30-year-old system back in shape so quickly and your pool sparkling and swimmable again. Going beyond the basics is exactly what we aim for. We look forward to caring for your pool for years to come!