About Us

Your Gilbert, AZ Pool Experts

WHO WE ARE

The Trusted Authority in Pool Service – Gilbert, AZ

At Blue Lagoon Pool Management, we believe your backyard should be a place of comfort, relaxation, and lasting memories, not another item on your to do list. Founded on quality workmanship, transparency, and customer first service, we are proud to be one of the most trusted pool service providers in Gilbert, AZ and the surrounding communities. Blue Lagoon Pool Management is owned and operated by Derwin Townsend. Derwin is a pool pro by day and a husband and father by night. When he is not keeping pools clean, clear, and running right, he is usually spending time with his family, enjoying the outdoors, and staying active with sports. He is also a proud United States Marine Corps veteran (1994 to 1998) and a University of Phoenix graduate (2011). Our team is honored to support and stand behind the military community. Whether you need reliable weekly pool service, equipment repairs, or help planning a remodel, you can count on straightforward guidance and dependable results from a local company that truly cares. Call today for a no obligation estimate on pool service, repairs, or remodel options in Gilbert, AZ.

1. We Conduct Frequent Inspections

We will conduct professional inspections regularly to know if your swimming pool is fine or has defects that need to be fixed. This may sound simple to many but is a lot more complex than one would think. If you don’t have requisite knowledge about swimming pool repair and maintenance, then you may not easily identify some defects during the inspection process. However, that is not the case with Blue Lagoon Pool Management. We are experts in this sector and they know how to correctly identify problems and fix them before they escalate and become bigger problems that can be expensive to fix. We use state of the art equipment to quickly identify problems such as sharp edges and cracks among other hazards that need immediate repair.

2. We will keep your pool chemicals well balanced

Keeping swimming pool chemicals well balanced is very important. However, it can be a complicated process that requires proper knowledge and understanding. If chemicals are added incorrectly, then it can be unsafe for people using that particular pool. If you don’t have the right knowledge and tools to test chemicals present in the water, then it can be very difficult to know if pool chemicals are well balanced. We know the type and exact amounts that are needed to keep your pool safe and clean. We will use the necessary chemicals to treat your pool.

3. We offer professional services

You should expect nothing but quality services from us. From filter back-washing and pool vacuuming to performing circulation adjustment and chemical balancing, you can trust us to render quality services that matches the industry standards. We not only have the knowledge, tools and experience but we are also committed to giving you quality pool services that matches or even surpass your expectations.

4. We enhance safety

If you have small kids and pets in your house, the last thing that you will want is for them to access dangerous chemicals used to clean the pool. Chemicals used to make your swimming pool sparking cleaning are highly toxic and dangerous to humans. It therefore is very important to ensure that these chemicals are stored safely. We will store all those chemicals safely to ensure that they are out of reach to unauthorized people.

5. We will help save your money

Most people usually think that hiring the services of pool service is very expansive. However, in the long run, they absolutely help you save money. We are able to detect pool problems on time before they escalate to something big that is expensive to repair. As a result, we help you save a lot of money. In addition to that, a pool that is professionally maintained usually last longer, keeps its value and develops fewer problems than a pool that has been maintained by someone who is not an expert. Having clean water, walls, well working pool equipment and correctly treated water will keep your pool in its ideal condition for long periods of time and will most definitely keep your repair cost down.

6. We save you time

Why use your free time doing something that you are not an expert on? Pool cleaning is a very sensitive task that requires total commitment. Due to busy work schedules, you can have limited time to maintain your pool properly. However, that is not the case when you hire Blue Lagoon Pool Management. We will take our time to ensure that your pool is well maintained.

Top rated

Blue Lagoon Pool Management5.0

Based on 38 reviews

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Tom Walton

5 days ago

Ryan was professional, courteous answered my questions and offered advise to help me keep my pool looking awesome. This is why we always use Blue Lagoon.

Response from the owner:Tom, thank you for the kind review. We are glad Ryan was professional, courteous, and able to answer your questions and offer helpful advice. We really appreciate your continued trust in Blue Lagoon.

Marsha Schreiber

1 week ago

I’m sharing how wonderful Blue lagoon staff is. My pop-up actually came out of my pool and it was located in a deeper part of the pool. Collin went into the pool fully clothed and replaced the pop-up. Of course he was dripping wet in 69 degree water. So I got his wet clothes and put them in the dryer until they were dry enough to put back on. This guy went beyond providing pool care service and fixed the problem. Wish I would have snapped a photo. Love these guys!

Response from the owner:Thank you so much for sharing, Marsha. We are thrilled Collin went above and beyond to fix the problem and that you had such a positive experience. We will pass along your kind words to him and the team and truly appreciate your support.

Pedro Figueroa

1 week ago

Blue Lagoon’s team treats you like family! They are a great team and you can really tell that they truly love what they do! Highly recommend to check them out!

Response from the owner:Thank you, Pedro, for the wonderful five-star review. We are thrilled our team made you feel like family and that our passion came through. We will share your kind words with everyone. We appreciate the recommendation and look forward to seeing you again.

Andrew Avila

1 week ago

Best pool company in the valley hands down!

Response from the owner:Andrew, thank you so much for the fantastic review and for calling us the best in the valley. We are thrilled to hear you had a great experience and our team will be happy to know their work made a difference. We look forward to serving you again.

Marshall Green

2 weeks ago

Ryan was great.

Response from the owner:Thank you for the kind review, Marshall. We are glad Ryan provided great service and we will be sure to pass along your compliments. We appreciate you taking the time to share your experience and look forward to serving you again.

Larry LaPrise

2 weeks ago

We’ve had an outstanding experience with Blue Lagoon for over 9 years! They are reliable, professional, and consistently do an excellent job keeping our pool clean and well-maintained. Their attention to detail and dependable service have been exceptional. It’s hard to find a company you can count on year after year, and we couldn’t be happier. Highly recommend them to anyone looking for quality pool service!

LuLu ShitZhu

3 weeks ago

I have been a customer of Blue Lagoon for over seven years now. I have had a few technicians over the years. I have also met and worked with the owner at various times. I have been very pleased with the quality of work done on my pool and with my regular maintenance. The technicians have always been courteous and thorough. The owner has always been responsive and cares about the quality of service provided. Great company to work with.

Response from the owner:Thank you, LuLu, for your wonderful review and for trusting us for over seven years. We are thrilled our technicians and the owner have consistently provided courteous, thorough, and responsive service. Your continued support means a lot, and we look forward to maintaining the same level of care for your pool.

Gail Blackburn (gail.blackburn48)

3 weeks ago

We have been using Blue Lagoon for more years than I can remember and love, love, love them!

Response from the owner:Gail, thank you so much for your wonderful review and for being with Blue Lagoon for so many years. We are thrilled to hear you love us that much, and your loyalty means the world to our team. We look forward to continuing to serve you for years to come.

Chuck Herman

3 weeks ago

Response from the owner:Thank you, Chuck, for the fantastic five-star review. We appreciate you taking the time to share your rating and are glad you had such a positive experience. We look forward to serving you again.

Gary DeHoff

3 weeks ago

Response from the owner:Thank you, Gary, for the five-star rating! We appreciate you taking the time to share your support. We’re glad you had a great experience and look forward to serving you again.

Jessica Mizia

3 weeks ago

Ryan with Blue Lagoon Pool Management was great. He came early and worked diligently on the problem to fix our heater. Great customer service!

Response from the owner:Thank you, Jessica, for your wonderful review! We're so glad Ryan could get your heater fixed, and we'll be sure to pass along your kind words. We're here for all your pool needs!

Brenda Tucker

3 weeks ago

Blue Lagoon has been dependable and easy to work with. They monitor the equipment and warn of any upcoming issues. The man who services my pool is very pleasant and friendly. I'm beyond happy with this company.

Response from the owner:Thank you, Brenda, for your fantastic review! We're glad you can count on our team for friendly service and a heads-up about equipment issues. We appreciate your trust and are here for all your pool needs!

Art Kasa

3 weeks ago

Response from the owner:Thank you, Art, for your 5-star rating! We appreciate your support and are here for all your pool needs!

Brigid O'Connor

3 weeks ago

I am so happy with blue lagoon pool management. They are consistently on time and do an excellent job. I try to always keep my nosy dogs in the house, but I can always count on them to secure the gate while working on the pool. Great service and peace of mind. Thank you!

Response from the owner:Thank you, Brigid, for your wonderful review! We're so glad our team's consistency gives you peace of mind - securing the gate and keeping the pups safe is all part of the job. We're here for all your pool needs!

Janelle Hughes

1 month ago

Ryan figured out all the issues that he was dealing with today with my pool and it all works now so beautifully. Perfectly professional and polite service. Thank you.

Response from the owner:Thank you, Janelle, for your wonderful review! We're thrilled Ryan got everything figured out and working beautifully. Professional and polite service is what we strive for on every visit. We're here for all your pool needs!

Maureen Roen

1 month ago

Blue Lagoon has provided the ABSOLUTELY BEST pool service we have received in 25 years. It has made an incredible difference to be working with a pool service company that has the expertise to go beyond adding chlorine tablets and brushing the pool surface, especially for a 30-year old system. We called Blue Lagoon 3 months ago, after it became clear our prior service did not have the capability to provide needed repairs. We were paying for weekly service, leaving phone messages and emails with photos about what was going wrong, and no repairs were being scheduled: valves were leaking, pool cleaner wasn't moving, water-leveler wasn't working, pool was turning green, and the motor on the filter finally blew out!! Within 15 minutes of evaluating our situation on-site, Nick, the Blue Lagoon project manager, had already done more for the health of our pool than two pool service teams had done in decades. Within a week the leaky valves were replaced, the pool water was sparkling, and the water-leveler working. It has been fabulous to have the pool back in swimmable shape.

Response from the owner:Thank you, Maureen, for your fantastic review! We're delighted that Nick and the team got your 30-year-old system back in shape so quickly and your pool sparkling and swimmable again. Going beyond the basics is exactly what we aim for. We look forward to caring for your pool for years to come!

Kelly McDonald

1 month ago

Ryan was very patient and helpful in the set-up. Spent a lot of time with us. He is awesome!

Response from the owner:Thank you, Kelly, for your great review! We're glad Ryan took the time to walk you through the set-up - we agree, he's awesome! We're here whenever you need us!

Dan Garner

1 month ago

Destiny does a great job handling the customer isssues ! Very professional and on top of it… I want to hire her ! 👍 Ryan was the service tech, he explained everything to me in a way I could understand…. Good work and follow through… thanks ! ! 👍

Response from the owner:Thank you, Dan, for your fantastic review and kind words! We'll be sure to share them with Destiny and Ryan - they'll both be thrilled. Clear explanations and good follow-through are what we're all about. We're here for all your pool needs!

Stephanie Morocco

1 month ago

Our pool renovation is off to a great start! Ryan updated some of our equipment and repaired some lingering issues today . Ryan is very kind, patient, professional, knowledgeable, and really good at explaining everything he is doing. He answered all of my questions without hesitation. Keep up the great work! I would also like to acknowledge Destiny and Nick. Destiny is excellent with customer service and scheduling. She is extremely efficient and very kind. Nick has been working hard to make everything run as smoothly as possible. He is prompt, professional, knowledgeable, and easy to talk to. Thanks for everything! We can’t wait to see the final results.

Response from the owner:Thank you, Stephanie, for your wonderful review! We're thrilled your pool renovation is off to a great start, and we'll pass your kind words along to Ryan, Destiny, and Nick. We can't wait for you to see the final results!

Robert Gersten

1 month ago

Pool technician, Ryan, was excellent. He provided a clear explanation of the status of the pool and suggestions for improving the overall performance of the pool. Also providing maintenance suggestions that may help to save money.

Response from the owner:Thank you, Robert, for your fantastic review! We're glad Ryan's explanations and maintenance suggestions were helpful - keeping your pool performing its best and saving you money is always the goal. We're here for all your pool needs!

jayne walker

2 months ago

We first use blue Lagoon last year to acid wash. Our Pool did a fabulous job. Ryan was our Technician, polite, kind, and helpful Today Ryan came out to look at some tile for us that had some color discoloration advised how it can be resolved and addressed some black algae that was beginning to pop up Provided some advice to assist the sand filter in keeping that clean, which was very helpful. Did not know about that so appreciated that information polite knowledgeable young man even played with the dogs would highly recommend blue lagoon and Ryan.

Response from the owner:Thank you, Jayne, for your wonderful review and recommendation! We're delighted Ryan could help with the tile and the black algae, and that the sand filter advice was useful. We'll tell him the dogs say hello! We're here for all your pool needs!

Eric Tynor

2 months ago

Our pool turned green before our vacation. Made a phone call and they Ryan at our house within 30 minutes! He inspected everything and had a plan for our pool within an hour. Our pool was back to swimmable within a couple days. Ryan is very knowledgeable and has amazing customer service! This is our pool company for life.

Response from the owner:Thank you, Eric, for your fantastic review! A green pool right before vacation is stressful, and we're thrilled Ryan was there within 30 minutes and had it swimmable again in days. We're honored to be your pool company for life!

Brandon Fornwalt

2 months ago

My wife and I are so very impressed with this company, their attention to detail, work ethic, and their knowledge! They have a forever customer with us!! A huge thank you to Ryan for saving our pool the day before labor day weekend!

Response from the owner:Thank you, Brandon, for your fantastic review! We're thrilled to hear our team's attention to detail and work ethic made such an impression, and we'll be sure to pass your kind words along to Ryan. We look forward to keeping your pool in great shape for years to come!

Rich Newzell

3 months ago

I’ve been using Blue Lagoon Pool Management for a little over three months now, and they’ve been nothing short of fantastic. They are always on time, consistent, and the quality of their work shows every single week. I want to give a special shoutout to Banner — his attention to detail, professionalism, and customer‑focused approach truly set him apart. He makes sure everything is done right, and my pool has never looked better. Blue Lagoon has earned my trust, and I highly recommend them to anyone looking for reliable, top‑tier pool service.

Response from the owner:Thank you, Rich, for your fantastic review! Being on time and consistent every week is exactly what we aim for, and we'll be sure to share your special shoutout with Banner - it will make his day. We appreciate your trust and your recommendation!

Christopher Villalpando

3 months ago

Blue Lagoon Pool Management provides reliable, professional, and high-quality pool service. Their team is knowledgeable, friendly, and takes pride in keeping pools clean, safe, and looking their best. Great communication and excellent service—I highly recommend them!

Response from the owner:Thank you, Christopher, for your wonderful review and recommendation! We're delighted to hear our team's knowledge and communication stand out, and we take pride in keeping every pool clean, safe, and looking its best. We're always here for all your pool needs!