About Us

Your Gilbert, AZ Pool Experts

WHO WE ARE

The Trusted Authority in Pool Service – Gilbert, AZ

At Blue Lagoon Pool Management, we believe your backyard should be a place of comfort, relaxation, and lasting memories, not another item on your to do list. Founded on quality workmanship, transparency, and customer first service, we are proud to be one of the most trusted pool service providers in Gilbert, AZ and the surrounding communities. Blue Lagoon Pool Management is owned and operated by Derwin Townsend. Derwin is a pool pro by day and a husband and father by night. When he is not keeping pools clean, clear, and running right, he is usually spending time with his family, enjoying the outdoors, and staying active with sports. He is also a proud United States Marine Corps veteran (1994 to 1998) and a University of Phoenix graduate (2011). Our team is honored to support and stand behind the military community. Whether you need reliable weekly pool service, equipment repairs, or help planning a remodel, you can count on straightforward guidance and dependable results from a local company that truly cares. Call today for a no obligation estimate on pool service, repairs, or remodel options in Gilbert, AZ.

1. We Conduct Frequent Inspections

We will conduct professional inspections regularly to know if your swimming pool is fine or has defects that need to be fixed. This may sound simple to many but is a lot more complex than one would think. If you don’t have requisite knowledge about swimming pool repair and maintenance, then you may not easily identify some defects during the inspection process. However, that is not the case with Blue Lagoon Pool Management. We are experts in this sector and they know how to correctly identify problems and fix them before they escalate and become bigger problems that can be expensive to fix. We use state of the art equipment to quickly identify problems such as sharp edges and cracks among other hazards that need immediate repair.

2. We will keep your pool chemicals well balanced

Keeping swimming pool chemicals well balanced is very important. However, it can be a complicated process that requires proper knowledge and understanding. If chemicals are added incorrectly, then it can be unsafe for people using that particular pool. If you don’t have the right knowledge and tools to test chemicals present in the water, then it can be very difficult to know if pool chemicals are well balanced. We know the type and exact amounts that are needed to keep your pool safe and clean. We will use the necessary chemicals to treat your pool.

3. We offer professional services

You should expect nothing but quality services from us. From filter back-washing and pool vacuuming to performing circulation adjustment and chemical balancing, you can trust us to render quality services that matches the industry standards. We not only have the knowledge, tools and experience but we are also committed to giving you quality pool services that matches or even surpass your expectations.

4. We enhance safety

If you have small kids and pets in your house, the last thing that you will want is for them to access dangerous chemicals used to clean the pool. Chemicals used to make your swimming pool sparking cleaning are highly toxic and dangerous to humans. It therefore is very important to ensure that these chemicals are stored safely. We will store all those chemicals safely to ensure that they are out of reach to unauthorized people.

5. We will help save your money

Most people usually think that hiring the services of pool service is very expansive. However, in the long run, they absolutely help you save money. We are able to detect pool problems on time before they escalate to something big that is expensive to repair. As a result, we help you save a lot of money. In addition to that, a pool that is professionally maintained usually last longer, keeps its value and develops fewer problems than a pool that has been maintained by someone who is not an expert. Having clean water, walls, well working pool equipment and correctly treated water will keep your pool in its ideal condition for long periods of time and will most definitely keep your repair cost down.

6. We save you time

Why use your free time doing something that you are not an expert on? Pool cleaning is a very sensitive task that requires total commitment. Due to busy work schedules, you can have limited time to maintain your pool properly. However, that is not the case when you hire Blue Lagoon Pool Management. We will take our time to ensure that your pool is well maintained.

Top rated

Blue Lagoon Pool Management5.0

Based on 27 reviews

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Brenda Tucker

6 hours ago

Blue Lagoon has been dependable and easy to work with. They monitor the equipment and warn of any upcoming issues. The man who services my pool is very pleasant and friendly. I'm beyond happy with this company.

Art Kasa

8 hours ago

Brigid O'Connor

12 hours ago

I am so happy with blue lagoon pool management. They are consistently on time and do an excellent job. I try to always keep my nosy dogs in the house, but I can always count on them to secure the gate while working on the pool. Great service and peace of mind. Thank you!

Response from the owner:Thank you, Brigid, for your wonderful review! We're so glad our team's consistency gives you peace of mind - securing the gate and keeping the pups safe is all part of the job. We're here for all your pool needs!

Janelle Hughes

2 weeks ago

Ryan figured out all the issues that he was dealing with today with my pool and it all works now so beautifully. Perfectly professional and polite service. Thank you.

Response from the owner:Thank you, Janelle, for your wonderful review! We're thrilled Ryan got everything figured out and working beautifully. Professional and polite service is what we strive for on every visit. We're here for all your pool needs!

Maureen Roen

2 weeks ago

Blue Lagoon has provided the ABSOLUTELY BEST pool service we have received in 25 years. It has made an incredible difference to be working with a pool service company that has the expertise to go beyond adding chlorine tablets and brushing the pool surface, especially for a 30-year old system. We called Blue Lagoon 3 months ago, after it became clear our prior service did not have the capability to provide needed repairs. We were paying for weekly service, leaving phone messages and emails with photos about what was going wrong, and no repairs were being scheduled: valves were leaking, pool cleaner wasn't moving, water-leveler wasn't working, pool was turning green, and the motor on the filter finally blew out!! Within 15 minutes of evaluating our situation on-site, Nick, the Blue Lagoon project manager, had already done more for the health of our pool than two pool service teams had done in decades. Within a week the leaky valves were replaced, the pool water was sparkling, and the water-leveler working. It has been fabulous to have the pool back in swimmable shape.

Response from the owner:Thank you, Maureen, for your fantastic review! We're delighted that Nick and the team got your 30-year-old system back in shape so quickly and your pool sparkling and swimmable again. Going beyond the basics is exactly what we aim for. We look forward to caring for your pool for years to come!

Kelly McDonald

2 weeks ago

Ryan was very patient and helpful in the set-up. Spent a lot of time with us. He is awesome!

Response from the owner:Thank you, Kelly, for your great review! We're glad Ryan took the time to walk you through the set-up - we agree, he's awesome! We're here whenever you need us!

Dan Garner

2 weeks ago

Destiny does a great job handling the customer isssues ! Very professional and on top of it… I want to hire her ! 👍 Ryan was the service tech, he explained everything to me in a way I could understand…. Good work and follow through… thanks ! ! 👍

Response from the owner:Thank you, Dan, for your fantastic review and kind words! We'll be sure to share them with Destiny and Ryan - they'll both be thrilled. Clear explanations and good follow-through are what we're all about. We're here for all your pool needs!

Stephanie Morocco

3 weeks ago

Our pool renovation is off to a great start! Ryan updated some of our equipment and repaired some lingering issues today . Ryan is very kind, patient, professional, knowledgeable, and really good at explaining everything he is doing. He answered all of my questions without hesitation. Keep up the great work! I would also like to acknowledge Destiny and Nick. Destiny is excellent with customer service and scheduling. She is extremely efficient and very kind. Nick has been working hard to make everything run as smoothly as possible. He is prompt, professional, knowledgeable, and easy to talk to. Thanks for everything! We can’t wait to see the final results.

Response from the owner:Thank you, Stephanie, for your wonderful review! We're thrilled your pool renovation is off to a great start, and we'll pass your kind words along to Ryan, Destiny, and Nick. We can't wait for you to see the final results!

Robert Gersten

3 weeks ago

Pool technician, Ryan, was excellent. He provided a clear explanation of the status of the pool and suggestions for improving the overall performance of the pool. Also providing maintenance suggestions that may help to save money.

Response from the owner:Thank you, Robert, for your fantastic review! We're glad Ryan's explanations and maintenance suggestions were helpful - keeping your pool performing its best and saving you money is always the goal. We're here for all your pool needs!

jayne walker

4 weeks ago

We first use blue Lagoon last year to acid wash. Our Pool did a fabulous job. Ryan was our Technician, polite, kind, and helpful Today Ryan came out to look at some tile for us that had some color discoloration advised how it can be resolved and addressed some black algae that was beginning to pop up Provided some advice to assist the sand filter in keeping that clean, which was very helpful. Did not know about that so appreciated that information polite knowledgeable young man even played with the dogs would highly recommend blue lagoon and Ryan.

Response from the owner:Thank you, Jayne, for your wonderful review and recommendation! We're delighted Ryan could help with the tile and the black algae, and that the sand filter advice was useful. We'll tell him the dogs say hello! We're here for all your pool needs!

Eric Tynor

1 month ago

Our pool turned green before our vacation. Made a phone call and they Ryan at our house within 30 minutes! He inspected everything and had a plan for our pool within an hour. Our pool was back to swimmable within a couple days. Ryan is very knowledgeable and has amazing customer service! This is our pool company for life.

Response from the owner:Thank you, Eric, for your fantastic review! A green pool right before vacation is stressful, and we're thrilled Ryan was there within 30 minutes and had it swimmable again in days. We're honored to be your pool company for life!

Brandon Fornwalt

2 months ago

My wife and I are so very impressed with this company, their attention to detail, work ethic, and their knowledge! They have a forever customer with us!! A huge thank you to Ryan for saving our pool the day before labor day weekend!

Response from the owner:Thank you, Brandon, for your fantastic review! We're thrilled to hear our team's attention to detail and work ethic made such an impression, and we'll be sure to pass your kind words along to Ryan. We look forward to keeping your pool in great shape for years to come!

Rich Newzell

2 months ago

I’ve been using Blue Lagoon Pool Management for a little over three months now, and they’ve been nothing short of fantastic. They are always on time, consistent, and the quality of their work shows every single week. I want to give a special shoutout to Banner — his attention to detail, professionalism, and customer‑focused approach truly set him apart. He makes sure everything is done right, and my pool has never looked better. Blue Lagoon has earned my trust, and I highly recommend them to anyone looking for reliable, top‑tier pool service.

Response from the owner:Thank you, Rich, for your fantastic review! Being on time and consistent every week is exactly what we aim for, and we'll be sure to share your special shoutout with Banner - it will make his day. We appreciate your trust and your recommendation!

Christopher Villalpando

2 months ago

Blue Lagoon Pool Management provides reliable, professional, and high-quality pool service. Their team is knowledgeable, friendly, and takes pride in keeping pools clean, safe, and looking their best. Great communication and excellent service—I highly recommend them!

Response from the owner:Thank you, Christopher, for your wonderful review and recommendation! We're delighted to hear our team's knowledge and communication stand out, and we take pride in keeping every pool clean, safe, and looking its best. We're always here for all your pool needs!

sagar rajpal

3 months ago

I’ve been with Blue Lagoon for years, and they handle everything related to my pool—from weekly maintenance to equipment care. They’re always responsive and take care of any issues right away!

Response from the owner:Thank you Sagar for taking the time to leave us a review. Also thank you for entrusting in us to care for your pool ♥️

William Weber

3 months ago

This review isn't based on just one job done well by Blue Lagoon. This review is based on their performance over a wide spectrum of jobs. Blue Lagoon repaired my spa heater, replaced my autofill, resurfaced my cool deck, tinted my spa cool deck, and replaced/plumbed in my waterfall pump. In each and every instance the result was a job well done. I consider Blue Lagoon's pricing to be very reasonable and a real bargain when you consider the quality of their work. In other words, you get more than what you pay for. The staff that I dealt with, Quincy and Nick, were extremely skilled and knowledgeable. More importantly, they were never in a rush and spent as much time as was necessary to answer all my questions and explain exactly what needed to be done and why. For these reasons, I highly recommend Blue Lagoon. They're a top-notch operation.

Response from the owner:Thank you, William, for your outstanding review! It means a lot that every job, from the spa heater to the cool deck to the waterfall pump, earned your trust, and we'll pass your kind words along to Quincy and Nick. We look forward to many more jobs well done for you!

Theresa Clemmons

3 months ago

Pool looks great and they always show on time. The respond in a timely manner when anything comes up a work with scheduling whenever they can. Highly recommend!

Response from the owner:Thank you Theresa for leaving a review! We appreciate your feedback! ♥️

Matt Bush

3 months ago

I have used Blue Lagoon Pool for all my service needs. They are so professional and prompt with their service. Most important to me is they show up when they say they will and leave the area looking better than when they showed up. It's the East Valley, and there are thousands of pool companies but this is the only one that has checked all my boxes and I have pretty elevated standards.

Response from the owner:Your high standards deserve nothing less than excellence, and we're glad to hear that Blue Lagoon Pool met your expectations. We appreciate your trust in us and look forward to continuing to serve you with our professional and reliable service.

Marcus Y

4 months ago

Shoutout to Blue Lagoon for their excellent work! Destiny from customer service has been extremely responsive and informative, answering all my questions and handling my change order requests with urgency & professionalism. Derwin, the tech who came out went above and beyond to restore our pool to a brand-new state, not to mention he was very personable and also took the time to answer my plethora of questions. Looking forward to working with you again! (Before & after pics attached.)

Response from the owner:We're grateful for your fantastic feedback, Marcus! It's wonderful to hear that Destiny and Derwin provided such exceptional service. We look forward to assisting you again and keeping your pool in pristine condition!

Danna Bergstrom

4 months ago

Blue Lagoon Pool Management did a wonderful job on our pool and yard remodel. The project was on time and on budget. I would recommend them to anyone looking to install a new pool or update an existing one.

Response from the owner:Thank you, Danna, for your outstanding feedback! We're thrilled to hear that you enjoyed your pool and yard remodel experience with us. Your recommendation means a lot, and we look forward to serving you again!

Jeff Anderson (AandOTech.com)

4 months ago

I have been using Blue Lagoon for years, excellent service and fair prices!!

Response from the owner:Thank you, Jeff Anderson, for your continued loyalty to Blue Lagoon! We appreciate your kind words about our service and pricing. It's our pleasure to serve you over the years.

Teri Beckman

4 months ago

Blue Lagoon helped me figure out why my Gilbert water bill was $850!!! They identified the leak in my pool and took care of everything! Very professional service! Highly recommended

Response from the owner:Thank you, Teri Beckman, for your fantastic feedback! We're delighted to hear our team effectively identified the leak and provided you with top-notch service. Your recommendation means a lot to us!

Larry Schendelman

4 months ago

Been having this family run company, take care of my pool care needs for several months now. Always professional, responsive and does a great job at reasonable prices. Call them. You’ll be glad you did.

Response from the owner:Thank you, Larry, for your fantastic review! We’re thrilled to hear you’re satisfied with our professional service and competitive pricing. Your support motivates us to keep delivering great pool care.

Monica Frazer

4 months ago

Blue Lagoon transformed our old pool with its leaks and issues into a beautiful oasis for us to swim in again. Remodel went flawlessly and quickly. The decking was repaired and resurfaced. Super happy with their professionalism throughout the process. We switched our weekly maintenance to them as well. Highly recommend Blue Lagoon!

Response from the owner:Thank you, Monica, for your fantastic feedback! We're thrilled to have transformed your pool into a beautiful oasis. Your satisfaction with our professionalism and quick remodel means a lot. We look forward to serving your maintenance needs!

Renee Pierce

4 months ago

So grateful - needed pool service - for some reason my pool service wasn’t coming and when I reached out Blue Lagoon made it out the same day and with in hours my pool was sparkling. My husband said it hasn’t looked this good in years!!! Thank you

Response from the owner:Thank you for your wonderful feedback, Renee! We're thrilled to hear about your sparkling pool and that our same-day service exceeded your expectations. Your satisfaction is our priority, and we appreciate your kind words!